Privacy Policy

Last updated: 30 September 2026

1. General Information

Nellia ("we", "our" or "the company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following types of information:

  • Contact information (name, email, phone)
  • Company information (company name, job title)
  • Browsing information (cookies, access logs)
  • Information provided in contact forms

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and requests
  • Provide our consultancy and development services
  • Improve our website and services
  • Send relevant communications (with your consent)
  • Comply with legal obligations

4. Data Obtained via Google

When you use "Sign in with Google" to access our services, we receive the basic Google account information needed for authentication: name, email address and profile photo. We do not have access to your Google password.

If you connect your Google Business Profile to our services, with your explicit authorisation, we access your public business profile information (name, category, address, phone number, opening hours, reviews and photos) to import that data into your Nellia account, always subject to your review and approval before any data is applied.

Nellia's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke Nellia's access to your Google account at any time, through your Google Account security settings or by disconnecting the integration directly within our product. When you disconnect, we delete the Google-sourced data associated with that connection.

We do not sell, rent, or use Google data for advertising purposes.

5. Information Sharing

We do not sell, rent or share your personal information with third parties, except where necessary to provide our services or where required by law.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

7. Your Rights (LGPD)

Under the Brazilian General Data Protection Law (LGPD), you have the right to:

  • Access your personal data
  • Correct incomplete, inaccurate or outdated data
  • Request the deletion of your data
  • Withdraw your consent
  • Request the portability of your data

8. Cookies

We use Google Tag Manager to measure website and advertising performance. Before you choose in the cookie notice, Google may receive cookie-free measurement signals, with advertising and analytics storage options set to denied. If you accept, those options may be enabled. Meta Pixel and other optional tools load only after acceptance. You can set your browser to refuse cookies, but this may affect how the site works.

9. Contact

If you have questions about this Privacy Policy, or if you want to exercise your rights, get in touch with us:

Address:
Bragança Paulista, SP, Brazil

10. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend that you review this page regularly to stay informed about how we protect your information.

Privacy Policy | Nellia