What is holding your operation back today?

The base is in Bragança Paulista and the typical client is a small or mid-sized company. The first system this house built started inside a hotel, and the second inside a locksmith's counter. What decides whether it makes sense is having a process of your own that no off-the-shelf software understands, and someone on your side free to sit with us every week. Size does not come into it.

There is no published price list, because the number depends on scope and format. What does exist is a deadline: the investment range comes to you in writing within five business days, before you sign anything. And the first subject of the first conversation is where the return shows up, because a project without that answer should not start.

It is the same group. Nellia and Squalus are one team serving several countries, and in Brazil the name is Nellia. The company that signs your contract, sits in your room and builds your system is Nellia. The group has been building software since 2013, with teams in Bragança, Fort Lauderdale, Montevideo and Bilbao.

It has happened once, with Hotel Villa Lobos · Spa Romantik, and the contract covers that path. If the solution built inside your business becomes a market product, you come in as a referral partner and are paid on the clients you bring. The terms are in writing before the work starts. What you are buying is the system running in your own house, with your own access, and that holds in every scenario.

First conversation within one business day. The plan in writing within five business days, with the date of the first module inside it. From there delivery goes module by module, with a meeting every week, and every delivery passes through your team before it reaches production.

When off-the-shelf software already solves your problem well, and Nellia will say so in the first conversation rather than sell you a project. When there is nobody on your side free to sit with us every week, because building inside an operation depends on having a point of contact in there. And when what you want is to hand over the problem and never look at it again, because that is not how Nellia works.

They deliver a login, a seat and a standard process. They work when your funnel fits their object. When the process is the differentiator, the software has to be born inside the operation, official WhatsApp needs an owner per conversation, and someone has to run growth after the system goes live. If the shelf already covers it well, Nellia says so in the first conversation.

A software house delivers the system and hands the operation back. Nellia builds the system on your infrastructure and stays in the week: ads, the queue, reactivation, a meeting with the people who execute. The code and the access stay with you. What changes is who runs growth after the system goes live.

An agent can respond and perform tasks according to its tools and permissions. Nellia puts the AI inside a system that stays yours, with a person to close, a written plan in five days and a meeting every week. The AI reopens quotes and watches the operation. The company that signs the contract and sits in the room is Nellia.